Refund Policy
Last updated: March 2026
Satisfaction Guarantee
We stand behind the quality of our AI-generated headshots. If you're not satisfied with the results, we offer a full refund within 7 days of purchase — no questions asked.
When You're Eligible
- Your request is made within 7 days of your purchase date.
- The headshot generation failed or produced unusable results.
- You're simply not happy with the quality — we respect that.
Automatic Refunds
If our system detects a failure during headshot generation, we automatically issue a full refund to your original payment method. You'll receive an email confirmation — no action needed on your part.
How to Request a Refund
Email us at [email protected] with:
- The email address you used for your order
- A brief reason (helps us improve — but not required)
We'll process your refund within 48 hours. Funds typically appear in your account within 3–5 business days, depending on your bank.
Questions?
We're here to help. Reach out at [email protected] and we'll get back to you quickly.